Titan Solar Power Privacy Policy

1. Introduction

Titan Solar Power is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our electrical contracting services. By using our services, you agree to the terms and practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Including your name, address, phone number, and email address.
• Service Information: Information related to electrical services provided, including project details, location, and service history.
• Payment Information: Payment details for invoicing and payment processing.
• Communication: Records of communication with our team, including emails and phone calls.
• Technical Data: Information about your device and usage of our website, including IP address, browser type, and operating system.

3. How We Use Your Information

We use your personal information for the following purposes:

• To facilitate sales of residential solar systems.
• To provide electrical contracting services and communicate with you regarding your projects.
• To process payments and invoices.
• To respond to inquiries and provide customer support.
• To improve our services, including troubleshooting, data analysis, and research.
• To comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party service providers who assist in delivering our services.
• Legal Obligations: When required by law or to protect our rights, property, and safety.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.
• No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures to safeguard your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data when it is no longer needed.
• Restriction: Request restrictions on how we process your data.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: You can withdraw your consent for data processing at any time.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to collect technical data and improve your browsing experience. You can manage your cookie preferences in your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other communication methods.

9. Contact Us

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

info@titansolarpower.com

10. Effective Date

This Privacy Policy is effective as of January 1, 2024